Sunday, November 12, 2006

Help Desk Supervisor Blog

The tickets in the Tech Backup queue all have to do with login errors on the housing website. The error is a java "null pointer exception", and we were not able to diagnose the problem. Appears to be server side or account specific, and not browser/password. Ask a staff member or call housing to see if it's a website error.

-Todd

0 Comments:

Post a Comment

<< Home