Thursday, October 05, 2006

More on DHNet

The DHNet registration issue continues. We still need to refer the tickets to DHNet and have the client call DHNet so they can manually reregister them. To help DHNet out we should let our clients know how to access their MAC address to speed up the manual registration process.

To do this on a Windows computer, go to Start->Run->type "cmd"->type "ipconfig/all" and the MAC address will be under "Physical Address" in the "Ethernet Adapter" section.

To do this on a Mac, go to the Apple icon at the top left corner of the screen, click on System Preferences...->Network->Built-in Ethernet->Ethernet tab and it's called the "Ethernet ID."

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