Cox Internet Problems in Campus Lodge

Apparently, we've had a couple of students from Campus Lodge call us. They have needed help resetting their "ARP Cache." While this is a Cox issue, Cox refuses to help them because the owner of the account is "Campus Lodge" and not the individual apartments. Raymond figured out a fix for their problem. The users need to go into command prompt and type "C:\netsh interface ip delete arpcache" and then hit enter. After doing this, they need to restart their computer. Everything should work fine now.

Nate