end of day status 8/24/06

Justin let us know that at 5:30pm tonight we had 49 tickets in the consultant queue. By the time I showed up at around 6:00pm we were closer to 60. Thanks to the vigorous work of the night Account speciallists and our 2 consultants (we were one short tonight) we got the consultant queue down to 27 tickets, 9 of which are busy/no answer calls or call backs. Good job everybody.

-Robbie